All businesses (including charity, public sector and not-for-profit organisations) can choose which retailer to use to provide your water and sewerage or trade effluent services from. Much like you can in the energy and telecoms sector.

This means you have the freedom to find the best retailer to suit your business needs.

While your retailer will bill you and provide customer services, in this region we continue to be responsible for delivering drinking water to your property and for effectively treating and returning your used water back into the environment. 

Find out more about the services we provide for businesses and what our responsibilities are for delivering drinking water to your property and for effectively treating and returning your used water back into the environment.