Separating fact from fiction

 

Over the last 18 months, the water industry has been under the microscope. We have heard the concerns of our customers loud and clear and recognise that we need to do better. However, in today’s fast-paced digital world, misinformation can spread rapidly, causing unnecessary confusion and concerns.

 

Here at Anglian Water, we're committed to being open and transparent about our business and its processes, which is why it's important that the information you receive is accurate and reliable.  

 

Facts of the Matter is a series of content that looks to separate fact from fiction. By providing evidence-based information, we hope to help you understand the realities of water management and the projects we are working on to improve infrastructure, eliminate harm to the environment and ultimately, continue to provide our customers with a high quality service.    

 

We are dedicated to answering your questions and addressing your concerns with the latest scientific research and data. Hopefully, together, we can dispel myths and promote informed discussions.  

 

Our latest blogs 

Protecting our region from flooding

Over the past two years, we have seen record levels of rainfall across our region and while we’re working hard to improve our resilience against these types of events, we can’t do it alone. Protecting our region’s homes and businesses is complex and requires a collaborative effort. 

Read the blog here.

Chicken and cats make for unhealthy taps

Our Head of Water Quality, Rose Wilkinson, explains how we make sure our drinking water is kept in tip top shape at Anglian Water, and the steps we can all take at home to Keep Water Healthy. 

Read the blog here.

Information at your fingertips: Our new storm overflow map

Our new map showcases the company’s latest online tool designed to help share the latest information on storm overflow activity. 

Read the blog here.

The wild swimming revolution

Our Water Quality Manager, Adam Worley, explains what bathing water designation really means and how it benefits our local bathing water sites. 

Read the blog here.

Providing a helping hand in times of need

In the midst of a cost-of-living crisis, we’re working hard to relieve the pressure, where possible, of increased living expenses for our most vulnerable of customers.

Read the blog here.

De-mystifying dry day spills

We know our customers expect action to stop all spills – no number other than zero will do.

Read the blog here.

Protecting our region’s most precious resource

The East of England is the UK’s driest region and fastest growing region. But as Met Office projections show that summers will only get hotter and drier, there is a pressing need to think differently about how we can protect our most precious resource. 

Read the blog here.