Anglian Water’s business plan will deliver circa £10 billion of essential investment in the East of England. It was created in consultation with our customers, and it balances ambition and affordability. 

It will create thousands of jobs and meet the unique challenges facing our fast-growing and climate-stressed region, helping the East of England to thrive and prosper. Importantly, 73% of customers surveyed support our proposals.

By 2030, we will have prepared two new reservoirs for construction, which will supply circa 700,00 properties across our region, including new housing and business, plus the extension of our strategic pipeline will help ensure the region remains resilient to drought – something hugely important to East Anglia, as it’s one of the driest areas in the UK.    

We will work hard to keep bill rises to a minimum and support all customers at risk of water poverty including an industry-first medical needs discount. We will double our investment in the environment to £4 billion – with circa £1 billion specifically to tackle storm overflows and create treatment wetlands the size of 100 football pitches. 

We have now responded to Ofwat’s first assessment of our plan with five key challenges, some of which asks the regulator to address sector wide issues such as the overall balance of risk and return and the absolute need to make sure the water industry is investable. Others are more specific to Anglian Water and the outcome of our plan. 

It’s important we and Ofwat work together to get this right. Water is the lifeblood of our region. It allows businesses to grow, communities flourish and people to get on with their day-to-day life. Our response to Ofwat asks it to help make sure we can do this. 

The next stage of the process happens in mid December, when Ofwat will issue its Final Determination (the end result).