All costs provided from 1st October 2024 are valid up until 31st March 2025. 

Our charges are reviewed annually and come into effect from 1st April each year. If your project is not completed with us before the 1st April 2025, you will incur additional charges, including a re-quote and re-design fee along with any charges increase that comes into effect.

Charges for the current year, 2024-25, can be found in our Charging Arrangements.  Our charges arrangements for the year 2025-26, valid from 1st April 2025 have now been published too.  We carefully considered the feedback from our charging consultations. As a result, our new Charging Arrangements aim to simplify our charging structure and pass on efficiencies we’ve identified for the benefit of our customers.

In line with regulatory rules from Ofwat, we have removed the income offset discount.  There is, however, a new Environmental Incentives Scheme, which can be potentially be accessed in order to offset some of our charges.

If your property has lead pipework and you wish to come off from a common supply, please be aware that applications receiving surveys after 1st April 2025 will incur charges for the Anglian Water portion of the work. This is because a new connection will be made for your property instead of removing lead pipes from the Anglian Water network. If you plan to replace lead pipework and switch from a common supply, you must submit your application by 3rd March 2025 to enable us to complete your survey before 1st April 2025, ensuring the work is carried out free of charge. However, if you apply before 3rd March 2025 and due to your actions, the survey and quote are delayed until after 1st April, the works will be chargeable. Find out more about a Replacement Connection.

Our team are on hand for any question you may have, just email us: connections@anglianwater.co.uk.