We know these are difficult and uncertain times. We want to reassure you we'll be here to keep your taps flowing, toilets flushing, providing you with all the water you need and recycling it safely. As well as helping customers who need extra support. We have a dedicated team of people who are going to continue working to do just that.
 

Our specially-trained team can help find a way forward, with a personalised plan made just for you. We can make sure you're on the right tariff, look at payment plans and point you towards other help and benefits to increase your household income. 

Please visit our Extra Care Support page for more information.