If you have an issue with your water or sewerage, or you've spotted a leak, then reporting it with us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit our Report an issue page.

Alternatively you can contact us on 03457 145 145 open 24 hours a day. 

If you're concerned about your bill being higher because of a leak inside your property you will need to arrange for a plumber/the landlord to repair the issue. Anglian Water are not responsible for private internal plumbing. The good news is that we will be able to grant you an allowance to cover the excess water. Please obtain a meter reading  when the leak is fixed for us to bill you to date and grant the allowance. 

If you are unable to get a reading yourself call us and we can arrange to get a reading for you.

For help with identifying & fixing leaks please visit our fixing leaks page.

If you need further help, visit our Contact Us page for all the ways to speak to us.