If you don't already have an Anglian Water account, you can set one up online quickly and easily using our online form.

Once registered at your address with us, you can sign-up to manage a wide range of elements relating to your account online using MyAccount.

You'll be able to add extra properties, update your phone numbers, email address, mailing address, bank details and set your preferences for paperless billing. As well as setting up payment alerts.

If you need to change the name on your Anglian Water account you can Contact us to arrange this.

You can also download the MyAccount App onto you mobile or tablet to be able to access your account while on the move. 

Anglian Water Direct provides home emergency assistance and domestic efficiency products to Anglian Water customers. For more information on how they work with our partner HomeServe, please see the Anglian Water Direct page.

If you're interested in emergency insurance to take away the worry of unexpected problems and repair bills at your home, Anglian Water Direct through Homeserve can help.

Your data should load after around 3 seconds, but could be longer dependant on your internet speed. If the information doesn't display try to reload the page. Alternatively you can try another browser. For optimal visualisation always make sure your browser is up to date.

Alternatively, you can download the MyAccount app through GooglePlay or the AppStore. Further information is on our MyAccount App page.

The app should update regularly if you have this setting enable, otherwise any issues viewing through the app could be down to this. 

If there is still a problem please call us on 03457 919 155 or alternatively, if you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help. If someone is available to chat button will appear at the top of the chat box.

If you don't already have an Anglian Water account for your property, you can set one up online quickly and easily using our online form.

Once registered, you can sign-up to manage a wide range of elements relating to your account online using MyAccount.

You'll be able to add extra properties, update your phone numbers, email address, mailing address, bank details and set your preferences for paperless billing. As well as setting up payment alerts.

We have information on how you can download and use our MyAccount App.

If you need to change the name on your Anglian Water account, you can request to make this change using MyAccount once you are registered, however you can still contact us if you wish to.

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