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If there's a blockage in the drains and sewers around your home, you’ll want to get it sorted quickly. Here's some helpful advice on how to find the problem and who to contact to keep toilets flushing and drains flowing.
Signs of a blocked pipe
If you notice any of the following happening in or around your home, you may have a blocked pipe.
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What part of the pipe is blocked?
If your downstairs toilet and/or sink is draining fine, but your upstairs is not–it's likely there's a blockage in your pipework. If your neighbours are having similar problems, it's likely to be in the public sewer network.
Who can help get it sorted
The drains and sewers that carry wastewater away from your home are usually private, which means it’s the homeowner’s responsibility to keep them flowing. If your property shares drains with neighbouring homes, we typically look after them, along with the public sewers underneath roads.
Help prevent blocked pipes
Our teams are working around the clock to keep sewers flowing - but each year we find wipes, sanitary products and leftover cooking fats blocking our region's sewers.
By making a small change to bin all wipes, cooking fats and other unflushables you can help protect your home, street and local environment from bad smells and sewer flooding. Discover more ways you can help.