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                          • Woods Meadow
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                      • Bogus callers and scams
                      • Sign language interpreter
                      • Bereavement support
                        • Bereavement support
                        • Notify us of a bereavement
                    • Flooding guidance
                      • Flooding guidance
                      • Sewer flooding in your home
                        • Sewer flooding in your home
                        • Reducing the risk of flooding
                          • Reducing the risk of flooding
                          • Bathroom tips
                          • Kitchen tips
                      • Support after a flood​
                      • Other types of flooding
                    • Drinking water advice
                      • Drinking water advice
                      • Hard water
                        • Hard water
                        • Top tips for hard water
                      • Lead in drinking water
                        • Lead in drinking water
                        • Book a free lead test
                      • Fluoride
                      • Chlorine and disinfectant taste and smells
                      • Self diagnosis
                      • Taste and smells
                      • Cloudy water
                      • Discoloured water
                      • Bits, stains and slime
                      • Keeping water healthy
                      • Keeping fish
                      • Water softeners
                      • Water quality fact sheets
                    • Save water
                      • Save water
                      • Water saving tips
                      • In the garden ​
                        • In the garden ​
                        • Inspirational gardens
                        • Nature friendly gardening
                        • Wildlife and sustainability
                        • Reuse and recycle in the garden
                      • In the bathroom​​
                        • In the bathroom​​
                        • Leaky Loo
                        • Take the shorter shower challenge
                      • In the kitchen​​
                      • Water usage calculator
                      • Water saving quiz
                    • Emergencies
                      • Emergencies
                      • Water supply not working as it should?
                    • Report a pollution
                    • Get ready for winter
                      • Get ready for winter
                      • Frozen pipes
                    • Plumbing
                      • Plumbing
                      • Sewer connections
                        • Sewer connections
                        • Private treatment systems
                        • Advice for boat owners
                      • Regulations
                        • Regulations
                        • Apply for compliance
                        • Enforcement policy
                      • Find a plumber
                      • Planning some plumbing work?
                        • Planning some plumbing work?
                        • Weirs for storage cisterns
                      • Burst and leaking pipes
                        • Burst and leaking pipes
                        • Stop tap
                      • Water reuse
                      • Checking for leaks
                      • Fixing a leak
                    • FAQs
                  • Environment
                    • Environment
                    • The story behind water
                    • River health
                      • River health
                      • Our network
                      • Storm tanks
                      • Inland bathing water
                      • River restoration​
                        • River restoration​
                        • Chalk streams
                      • Working together
                      • Citizen Science
                      • River biodiversity
                        • River biodiversity
                        • Meet the Essex beavers
                        • Wetlands
                      • Nutrient Neutrality
                    • Storm overflows
                      • Storm overflows
                      • Storm overflow map
                    • Addressing climate change
                      • Addressing climate change
                      • Carbon management
                      • Going electric
                      • Renewable energy
                      • COP26
                    • Future investments
                      • Future investments
                      • Projects across our region
                      • Finding and fixing leaks
                      • Strategic Pipeline Alliance
                      • @one Alliance | Building a greener, stronger region for tomorrow
                      • Integrated Maintenance, Repair and Developer Services (IMRDS) Alliance
                      • Investing in two new reservoirs
                        • Investing in two new reservoirs
                        • Our commitment
                        • Our wider vision
                        • Why we need two new reservoirs
                        • About the new reservoirs
                        • Our existing reservoirs
                        • The planning process
                    • Taking care of habitats and wildlife
                      • Taking care of habitats and wildlife
                      • Supporting and protecting wildlife​
                        • Supporting and protecting wildlife​
                        • Rapid Response Fund
                          • Rapid Response Fund
                          • Application form
                      • Our partnerships
                      • Our sites, nature reserves and parks
                    • Enhancing the environment
                      • Enhancing the environment
                      • RiverCare and BeachCare
                      • Caring for our coastline
                        • Caring for our coastline
                        • Bathing water performance and awards
                      • Our plastic pledge
                        • Our plastic pledge
                        • East of England Plastics Coalition
                    • Supporting our communities
                      • Supporting our communities
                      • Catchment management
                      • Surface water management
                      • Farming in our communities
                    • How you can help
                      • How you can help
                      • Reducing single use plastic
                      • Periodic calculator
                    • FAQs
                  • Your Local Area
                    • Your Local Area
                    • Check on or report an issue
                    • In your community
                    • Partnerships
                      • Partnerships
                      • About WaterAid
                        • About WaterAid
                        • Raising awareness
                        • Supporting WaterAid
                      • Supporting carers
                        • Supporting carers
                        • Moments for Me grants
                        • Daniel's story
                        • Carla's story
                        • Sandy's story
                      • Kidney Care UK
                        • Kidney Care UK
                        • Paul's story
                      • Scope
                      • Flood risk partnership funding programme
                      • Partnering with the Skinny Jean Gardener
                      • Our partnership with The Wild Tribe
                    • Education
                      • Education
                      • Schools
                        • Schools
                        • Anglian Water Eco Advocates Award
                        • Primary resources
                        • Secondary resources
                        • Online STEM lessons
                        • SuDS for Schools
                      • College of West Anglia
                    • Community volunteering
                    • Community talks
                    • Community projects
                      • Community projects
                      • Wisbech regeneration
                        • Wisbech regeneration
                        • Future Fens: The Integrated Adaptation Project​
                      • Hello Peterborough
                      • Water Industry National Environment Programme
                      • Keeping Lowestoft in tip top shape
                      • Rutland wins the triple
                      • Monitoring and protecting the Deben
                      • Thinking innovatively at Southwold WRC
                    • Rutland Sea Dragon
                      • Rutland Sea Dragon
                      • Digging up the Rutland Sea Dragon
                      • The science behind the Rutland ichthyosaur
                      • About Rutland Water
                      • The Rutland Sea Dragon Partnership
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                        • Monitoring your water pressure
                        • Mains water flushing
                      • Looking after the water in your home
                      • Leakage
                        • Leakage
                        • How we fix leaks
                        • Report a leak
                      • Water meters
                        • Water meters
                        • Switching to measured charges
                          • Switching to measured charges
                          • Apply to switch
                        • Apply for a water meter
                        • Smart meter upgrades
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                          • Postcode checker
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                      • Ownership
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                      • Down plugholes and toilets
                      • Keeping the sewers clear
                        • Keeping the sewers clear
                        • Sewer pipe responsibility
                        • Misconnections and how to avoid them
                        • Private pumping stations
                      • Treating, cleaning and testing
                      • Generating power from waste
                      • Recycling back to nature
                      • Our wastewater only customers'
                    • Our services and standards
                      • Our services and standards
                      • Core customer information
                        • Core customer information
                        • How to make a complaint
                      • Easy to access services
                    • Extra support
                      • Extra support
                      • How to read your bill
                      • Help paying your water bill
                        • Help paying your water bill
                        • Increased bill?
                          • Increased bill?
                          • Claim for a leakage allowance
                      • Tariff options
                        • Tariff options
                        • Our standard charges
                          • Our standard charges
                          • Hartlepool
                          • Finningley
                          • Northstowe Area
                          • Woods Meadow
                          • Other charges
                        • Sewerage charges
                          • Sewerage charges
                          • Sewerage abatements
                          • Surface water drainage
                            • Surface water drainage
                            • Apply for reduced standing charges
                      • The story behind your bill
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                        • How we save water
                        • Monitoring your water pressure
                        • Mains water flushing
                      • Looking after the water in your home
                      • Leakage
                        • Leakage
                        • How we fix leaks
                        • Report a leak
                      • Water meters
                        • Water meters
                        • Switching to measured charges
                          • Switching to measured charges
                          • Apply to switch
                        • Apply for a water meter
                        • Smart meter upgrades
                          • Smart meter upgrades
                          • Postcode checker
                          • Book appointment
                      • Ownership
                        • Ownership
                        • Private water supply
                    • Wastewater treatment
                      • Wastewater treatment
                      • Down plugholes and toilets
                      • Keeping the sewers clear
                        • Keeping the sewers clear
                        • Sewer pipe responsibility
                        • Misconnections and how to avoid them
                        • Private pumping stations
                      • Treating, cleaning and testing
                      • Generating power from waste
                      • Recycling back to nature
                      • Our wastewater only customers'
                    • Our services and standards
                      • Our services and standards
                      • Core customer information
                        • Core customer information
                        • How to make a complaint
                      • Easy to access services
                    • Extra support
                      • Extra support
                      • How to read your bill
                      • Help paying your water bill
                        • Help paying your water bill
                        • Increased bill?
                          • Increased bill?
                          • Claim for a leakage allowance
                      • Tariff options
                        • Tariff options
                        • Our standard charges
                          • Our standard charges
                          • Hartlepool
                          • Finningley
                          • Northstowe Area
                          • Woods Meadow
                          • Other charges
                        • Sewerage charges
                          • Sewerage charges
                          • Sewerage abatements
                          • Surface water drainage
                            • Surface water drainage
                            • Apply for reduced standing charges
                      • The story behind your bill
                      • Charges explained
                      • Changes to Essex & Suffolk Water bills
                    • Leisure
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                        • How we save water
                        • Monitoring your water pressure
                        • Mains water flushing
                      • Looking after the water in your home
                      • Leakage
                        • Leakage
                        • How we fix leaks
                        • Report a leak
                      • Water meters
                        • Water meters
                        • Switching to measured charges
                          • Switching to measured charges
                          • Apply to switch
                        • Apply for a water meter
                        • Smart meter upgrades
                          • Smart meter upgrades
                          • Postcode checker
                          • Book appointment
                      • Ownership
                        • Ownership
                        • Private water supply
                    • Wastewater treatment
                      • Wastewater treatment
                      • Down plugholes and toilets
                      • Keeping the sewers clear
                        • Keeping the sewers clear
                        • Sewer pipe responsibility
                        • Misconnections and how to avoid them
                        • Private pumping stations
                      • Treating, cleaning and testing
                      • Generating power from waste
                      • Recycling back to nature
                      • Our wastewater only customers'
                    • Our services and standards
                      • Our services and standards
                      • Core customer information
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                        • How to make a complaint
                      • Easy to access services
                    • Extra support
                      • Extra support
                      • How to read your bill
                      • Help paying your water bill
                        • Help paying your water bill
                        • Increased bill?
                          • Increased bill?
                          • Claim for a leakage allowance
                      • Tariff options
                        • Tariff options
                        • Our standard charges
                          • Our standard charges
                          • Hartlepool
                          • Finningley
                          • Northstowe Area
                          • Woods Meadow
                          • Other charges
                        • Sewerage charges
                          • Sewerage charges
                          • Sewerage abatements
                          • Surface water drainage
                            • Surface water drainage
                            • Apply for reduced standing charges
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          Registered in England No. 2366656.

          Registered Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire. PE29 6XU

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          Registered in England No. 2366656.

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