All fields marked with (*) are mandatory 01 - Your details 02 03 01/03 - Your details Your details Account number Title Please selectMrMrsMsMissDrProfMx First name Last name Email address Phone House name/number Postcode Address 123 Is your address not listed? close Building name / number Street Town or city County Postcode Next About your house Please read the following statements and select all that apply. Age Pensioner Child under 12 months Child under 5 Mobility Restricted hand movement Physical impairment Unable to answer the door Safety Poor sense of smell or taste Temporary Life changes, divorce, redundancy Recent bereavement Young adult householder (16-18) Recovering from medical treatment Communication Blind Partially sighted Deaf or partially deaf Speech difficulties Difficulty with reading and writing Difficulty communicating in English Learning difficulty/Developmental condition (e.g. dyslexia, ADHD, Autism) Difficulty with understanding and concentration Medical Nebuliser or apnoea monitor Heart or lung ventilator Home dialysis, Feeding pump or automated medication Oxygen concentrator Stairlift, hoist, electric bed Mental health condition Dementia Serious/Long term illness Condition requiring showers for medical reasons Careline or telecare system Medicine refrigeration Oxygen use (portable) Medical condition meaning a constant water supply is necessary Previous Next Services you require As a priority customer you will be contacted in the event of an incident. If no further services are required select Next to complete your changes If you would like any additional services, please select from the below. Bills in an alternate format Bills in audio (CD disc) Bills in braille Bills in large print Additional services Please select all that apply A home visit to help with bills Bills read out over the phone Call and wait (we will call for longer or try again if there's no answer) Help reading the meter (at appropriate intervals if no one in the property is able to read the meter) Knock and wait (we will wait longer for you to answer the door when visiting) Password on your account for extra security Enter password For extra security you can register a password with us. If we need to visit you, you'll not only be shown our representatives identity card but they will also be able to tell you your password For extra security you can register a password with us. If we need to visit you, you'll not only be shown our representatives identity card but they will also be able to tell you your password Telephone translation services (we will get an interpreter on the phone in your chosen language) Please enter your language Please selectAfrikaansArabicBulgarianCatalanCzechDanishGermanGreekEnglishSpanishEstonianFinnishFrenchHebrewCroatianHungarianIndonesianIcelandicItalianJapaneseKoreanLithuanianLatvianMalaysianDutchNorwegianPolishPortugueseRomanianRussianSerbianSlovakianSlovenianSwedishThaiTurkishUkrainianChinese tradChinese Would you like a friend or relative (who does not live in the property) to be able to speak to us about your account, or receive copies of bills and letters we send you. Please select all that apply Contact them during an incident Receive copies of the bills and letters Anglian Water send me Speak to Anglian Water about my account Your friend or relative details: Title Please selectMrMrsMsMissDrProfMx First name Last name Email address Mobile number House name/number Postcode Address Select Address Is your address not listed? close Building name / number Street Town or city County Postcode The Priority Services Register is a free service that provides extra support to customers based on their circumstances, by registering for Priority Services: Information provided on this form will be recorded on your account to make sure you get the right support and services. We’ll contact you from time to time to check if you still want to stay on the register. If at any point, you no longer wish to receive this service just get in touch and let us know. We process your data in line with GDPR and The Data Protection Act, for more information about how we use your data view our Privacy Notice. In an emergency, it may be necessary for Anglian Water to share your information with other organisations, such as the police, fire services, ambulance services, local authority departments and health services to make sure you receive the appropriate support. I confirm I have read and agree to the above notice. Previous Thank you for submitting your details. We'll update your details and send confirmation within 48 hours.