Message last updated - Friday 09th May 2025
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Message last updated - Friday 09th May 2025
Message last updated - Friday 09th May 2025
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Every drop goes through a lot before it gets to your tap. Starting its journey as rainfall, we borrow it from the environment and collect it from different sources like reservoirs, rivers and even underground. We filter, treat and carry out thousands of tests every day, to bring you safe, clean drinking water.
Water Sources
Ever wondered where your water comes from? It’s borrowed from a combination of natural sources.
Treating and cleaning
To make it safe to drink, every drop is filtered and cleaned thoroughly before it gets to your tap.
Find out more
Quality testing
This is where the science happens. Our team of experts carry out thousands of tests every day, to make sure our water is safe and high quality.
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Keeping you connected
We maintain over 38,000 km of pipework in our network – which is longer than a trip to Australia and back.
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Looking after water in your home
From that morning cuppa to a refreshing shower, life revolves around water. We protect every drop on its way to you.
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Find out who's responsible for the pipework in your area
Find out more Find out moreHow to find an approved plumber, checking for and reporting leaks
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