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Message last updated - Tuesday 22nd July 2025
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Corporate
We believe it’s important to demonstrate through reporting how we put our social and environmental Purpose into action. You can find links to some of our key policies, frameworks, documents and reports below.
Governance
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Our purpose |
Our articles of association and company purpose Measuring our Purpose performance, Annual Integrated Report 2025 (pages 27-29) |
Our business model: Creating value for our communities |
Our business model: Annual Integrated Report 2025 (page 8) Board statement of Company direction and performance, Annual Performance Report 2025 (pages 19-22) |
Resilience, Risk Management and Business viability statement |
Risk management: Annual Integrated Report 2025 (pages 102-116) Principal Risks: Annual Integrated Report 2025 (pages 108-115) Business long-term viability statements: Annual Integrated Report 2025 (pages 117-120) |
Tax and Transparency |
Our Tax and Transparency policy can be found on the Governance page under policies. |
Governance |
Governance and information on the AWS board and its committees See our Annual Integrated Report 2025:
|
Non-financial information statement and performance indicators |
Annual Integrated Report 2025:
|
Responsible Financing |
Sustainable Financing - Annual Integrated Report 2025 (pages 22-23) |
Financial Performance Report |
Annual Integrated Report 2025 (pages 20-26) |
Six capitals approach |
Our business model: Annual Integrated Report 2025 (page 8) Embedding six capitals into our decisions: Our Purpose |
Aligning our goals with the United Nations Sustainable Development Goals |
|
Challenges and opportunities |
How we’re addressing challenges and opportunities, The year in context, Annual Integrated Report 2025 (pages 10-12) |
- Social and environmental Purpose
Our purpose
- Key policies, frameworks and reports
Our articles of association and company purpose
Measuring our Purpose performance, Annual Integrated Report 2025 (pages 27-29)
- Social and environmental Purpose
Our business model: Creating value for our communities
- Key policies, frameworks and reports
Our business model: Annual Integrated Report 2025 (page 8)
Board statement of Company direction and performance, Annual Performance Report 2025 (pages 19-22)
- Social and environmental Purpose
Resilience, Risk Management and Business viability statement
- Key policies, frameworks and reports
Risk management: Annual Integrated Report 2025 (pages 102-116)
Principal Risks: Annual Integrated Report 2025 (pages 108-115)
Business long-term viability statements: Annual Integrated Report 2025 (pages 117-120)
- Social and environmental Purpose
Tax and Transparency
- Key policies, frameworks and reports
Our Tax and Transparency policy can be found on the Governance page under policies.
- Social and environmental Purpose
Governance
- Key policies, frameworks and reports
Governance and information on the AWS board and its committees
See our Annual Integrated Report 2025:
- Corporate Governance Report (pages 127-135)
- Audit Committee Report (pages 136-142)
- Nomination Committee Report (pages 143-146)
- Remuneration Committee Report (pages 147-165)
- Social and environmental Purpose
Non-financial information statement and performance indicators
- Key policies, frameworks and reports
Annual Integrated Report 2025:
- Non-financial and sustainability information statement (pages 73-74)
- Non-financial performance measured against 32 commitments agreed with Ofwat: Performance commitments (pages 34-36)
- Health and safety metrics (page 57)
- Social and environmental Purpose
Responsible Financing
- Key policies, frameworks and reports
Sustainable Financing - Annual Integrated Report 2025 (pages 22-23)
- Social and environmental Purpose
Financial Performance Report
- Key policies, frameworks and reports
Annual Integrated Report 2025 (pages 20-26)
- Social and environmental Purpose
Six capitals approach
- Key policies, frameworks and reports
Our business model: Annual Integrated Report 2025 (page 8)
Embedding six capitals into our decisions: Our Purpose
- Social and environmental Purpose
Aligning our goals with the United Nations Sustainable Development Goals
- Key policies, frameworks and reports
- Social and environmental Purpose
Challenges and opportunities
- Key policies, frameworks and reports
How we’re addressing challenges and opportunities, The year in context, Annual Integrated Report 2025 (pages 10-12)
Environmental
Our commitment to protecting and enhancing our environment is enshrined in the constitution of Anglian Water, which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.
Environmental
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Climate change, carbon, energy and renewables |
|
Climate-related financial disclosures (TCFD) |
Annual Integrated Report 2025 (pages 75-101) |
Biodiversity and our SSSIs |
Habitats and wildlife and our SSSIs River Health and Get River Positive Annual Integrated Report 2025 (pages 41, 44-47) |
Leakage |
Annual Integrated Report 2025 (page 42) |
Our management systems |
Management Systems including occupational health and safety management system and management system framework policy |
Water Resources |
Our Water Resources Management Plan and supporting reports Annual Integrated Report 2025 (pages 14, 30, 41-42) |
Water Recycling |
|
Progress against our customer outcomes |
Ofwat-related performance commitments, Annual Integrated Report 2025 (pages 30, 33-34) |
- Social and environmental Purpose
Climate change, carbon, energy and renewables
- Key policies, frameworks and reports
- Social and environmental Purpose
Climate-related financial disclosures (TCFD)
- Key policies, frameworks and reports
Annual Integrated Report 2025 (pages 75-101)
- Social and environmental Purpose
Biodiversity and our SSSIs
- Key policies, frameworks and reports
Habitats and wildlife and our SSSIs
River Health and Get River Positive
Annual Integrated Report 2025 (pages 41, 44-47)
- Social and environmental Purpose
Leakage
- Key policies, frameworks and reports
Annual Integrated Report 2025 (page 42)
- Social and environmental Purpose
Our management systems
- Key policies, frameworks and reports
Management Systems including occupational health and safety management system and management system framework policy
- Social and environmental Purpose
Water Resources
- Key policies, frameworks and reports
-
Our Water Resources Management Plan and supporting reports
Annual Integrated Report 2025 (pages 14, 30, 41-42)
- Social and environmental Purpose
Water Recycling
- Key policies, frameworks and reports
- Social and environmental Purpose
Progress against our customer outcomes
- Key policies, frameworks and reports
Ofwat-related performance commitments, Annual Integrated Report 2025 (pages 30, 33-34)
Social
Our commitment to serving our customers and our communities is enshrined in the constitution of Anglian Water through our stated Purpose: which commits directors to conduct its business and operations for the benefit of members as a whole while delivering long-term value for its customers, the region and the communities it serves and seeking positive outcomes for the environment and society.
Social
| Social and environmental Purpose | Key policies, frameworks and reports |
|---|---|
Our social contract and six capitals |
|
Progress against our customer outcomes |
Ofwat-related performance commitments, Annual Integrated Report 2025 (pages 31, 33-35) |
Customers and community |
Customers and communities, Annual Integrated Report 2025 (pages 48-55) |
Our stakeholders and our approach to engagement |
Information on our engagement with stakeholders can be found in our Annual Integrated Report 2025 Our Stakeholders (pages 37-69) Section 172 Statement (pages 70-72) |
Our people |
Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring.
|
Supplier information |
|
Health and Safety |
Health and safety, Annual Integrated Report 2025 (pages 57-59) |
Modern Slavery and trafficking statements |
|
Diversity and Inclusion |
Gender and ethnicity pay gap report 2024 Our careers site inclusion page Further information on our approach can be found in our Annual Integrated Report 2025
|
Anti-corruption and bribery |
Our policies and processes are underpinned by our values; in particular: We do the right thing.
|
Community Investment |
Positive Impact on Communities, Annual Integrated Report 2025 (page 35) Community Investment report 2025 Partnerships with voluntary, community and social enterprises |
- Social and environmental Purpose
Our social contract and six capitals
- Key policies, frameworks and reports
- Social and environmental Purpose
Progress against our customer outcomes
- Key policies, frameworks and reports
Ofwat-related performance commitments, Annual Integrated Report 2025 (pages 31, 33-35)
- Social and environmental Purpose
Customers and community
- Key policies, frameworks and reports
Customers and communities, Annual Integrated Report 2025 (pages 48-55)
- Social and environmental Purpose
Our stakeholders and our approach to engagement
- Key policies, frameworks and reports
Information on our engagement with stakeholders can be found in our Annual Integrated Report 2025
Our Stakeholders (pages 37-69)
Section 172 Statement (pages 70-72)
- Social and environmental Purpose
Our people
- Key policies, frameworks and reports
Our approach to our employees is guided by the values that drive our continued progress: Together, we build trust; We do the right thing; We are always exploring.
- Whistleblowing policy and procedure
- Doing the Right Thing
- Human Rights Policy
-
Our People, Annual Integrated Report 2025 (pages 56-66)
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The interests of the Company's employees, Section 172 Statement – Annual Integrated Report 2025 (page 71)
- Social and environmental Purpose
Supplier information
- Key policies, frameworks and reports
- Social and environmental Purpose
Health and Safety
- Key policies, frameworks and reports
Health and safety, Annual Integrated Report 2025 (pages 57-59)
- Social and environmental Purpose
Modern Slavery and trafficking statements
- Key policies, frameworks and reports
- Social and environmental Purpose
Diversity and Inclusion
- Key policies, frameworks and reports
Gender and ethnicity pay gap report 2024
Our careers site inclusion page
Further information on our approach can be found in our Annual Integrated Report 2025
- Inclusion initiatives (pages 65-66)
- Board diversity (page 145)
- Diversity pay gap reporting (page 156)
- Social and environmental Purpose
Anti-corruption and bribery
- Key policies, frameworks and reports
Our policies and processes are underpinned by our values; in particular: We do the right thing.
- Do the Right Thing
- Whistleblowing policy
- Anti-bribery policy: This sets out our policy in relation to bribery and confirms our commitment to comply with the legal requirements of the Bribery Act 2010.
- Anti-fraud and anti-bribery , Audit & Risk Committee Report, Annual Integrated Report 2025 (page 141)
- Social and environmental Purpose
Community Investment
- Key policies, frameworks and reports
Positive Impact on Communities, Annual Integrated Report 2025 (page 35)
Community Investment report 2025
Partnerships with voluntary, community and social enterprises